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Satisfied Kimberley's Customers


thank you

Some comments taken from letters received from our happy clients..........

Massive Thank You to all the staff at KIMBERLEYS you did a great job thank you very much.

Dear Adam and team at Kimberley’s Estate Agents – Just a note to thank you all for the selling of our house at Penhale Road. We are finally settling into our new home – only took three months! We were grateful for all your help and support (and tactical manoeuvres with all the links in the chain).

Many thanks for the very efficient way you handled our property. From the way we were greeted from the first time we visited the office, the detailed information given and the quick follow up at home made us decide to let Kimberley’s handle our property for a seven month winter let.

We have been letting our property for 20 years using local firms who have unfortunately been taken over by national companies………..It was also satisfying to know that when contacting Lorraine by phone or email that should she be out of the office, the manager would answer our query immediately which was great team work.

Dear Mr Kimberley,

I am writing in response to your letter on the 24th regarding the sale of our property.

We felt that we would like to express in writing our appreciation of the excellent service we have received from your Agency, particularly from Abi, Adam and occasionally Liz.

The sale was not straightforward (are they ever?) two false starts with sales that fell through but each time another buyer was quickly found and it was third time lucky.

Adam wrote ‘Well Done’ on the bottom of your letter but we feel the ‘well done’ should be directed to you and your Staff.

They have kept us informed of the progress of the sale, any conversations with Solicitors and the Purchasers, all the way through. This was very reassuring and made us feel that you were working for us quickly and efficiently throughout the process. I have to say this has not been our experience with Estate Agents in the past.

I would also like to commend Abi for her enthusiasm and politeness. She made us feel our property was very desirable throughout and every conversation I had with her was a pleasure.

In fact, every member of your team I spoke to was unfailingly polite and friendly.

One often hears people complaining that Estate Agents get their commission for doing very little. This has certainly not been our experience with you. We feel that you have earned your commission and deserve it for the work you have done and the excellent way we have been treated.

Thank you and well done!

It is great to have such a good report and it is all down to your good management.
Gratefully Gillian

Mandy and Lorraine -Thanks for all your efforts on our behalf
Carol and Michael

Dear Abby and Adam, thank you SO much for believing in us as buyers you are both brilliant and I so appreciated your time and advice. – Katie and Nigel

Dear Abi and everyone at Kimberley’s – thank you for all your help and support in finding the right house for us…- Donna & Austin

With your excellent help, we moved from North Somerset to Cornwall..... We would sincerely like to thank the team for all the help we received during the negotiations and moving process, we were left informed all the way through and can't fault the professional and caring way we were treated.

Very many thanks for you and your firm's efforts on our behalf. I have to say how impressed my wife and I were with your staff who were always very well briefed, helpful and pleasant - they do you credit.

We have been very pleased with the way you have progressed the sale of the property and we would like to wish continued success for your business in the future.

This is just a short note to say thank you to you and your staff for the help you gave us in buying Vernon Place. I just hope that your other sales are less complicated but we really appreciated the assistance we were given by your staff. Once again many many thanks.

Just a short note to say many thanks, and well done, for the stunning job you and your staff did in the sale of my daughters cottage in Penryn.......To get full asking price in today's market was truly a job well done........Keep up the good work and many thanks.

May we take this opportunity to thank you and your staff for their assistance in the sale of the property. There were the usual headaches but nothing which Kimberley's could not handle. We are pleased that we changed Estate Agents, it was a good move.

I am writing to thank you so much for all your help, assistance and advice on selling............We would not hesitate to contact you again if it were necessary in the future

Thank you for your help and advice throughout the period of negotiations. The reassurances and assistance given by you and your staff was very much appreciated

My sincere thanks for selling No.8 where all estate agents failed. The team were always polite and efficient. I would gladly recommend Kimberley's to our clients

Thank you so much for all your support in helping us have a home again. A little ray of sunshine you have been in a stressful period of time.

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