We are committed to protecting and respecting your privacy. This privacy policy explains how Kimberley’s processes, stores, and controls personal and behavioural data collected through our website, services, and communication channels.
This policy is effective from 25th May 2018.
"We", "Us", "Our" refers to Kimberley’s Independent Estate Agents.
"You" refers to users of this website.
GDPR means General Data Protection Regulation.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies are small files stored on a user’s device.
The data controller is Stephen A Kimberley trading as Kimberley’s Independent Estate Agents.
29/29a Killigrew Street
Falmouth, Cornwall
TR11 2PN
ICO Registration Number: Z6687232
We may collect information through the following channels:
In person via our offices
Telephone
Post
SMS
Social media platforms
Our website
Third-party websites
Property portals such as Rightmove, Zoopla, and PrimeLocation
Legal Basis | Description |
|---|---|
Performance of Contract | Processing required to fulfil contractual obligations. |
Legal Obligation | Processing required by law. |
Legitimate Interests | Processing necessary for business operations and service improvement. |
Consent | Processing based on explicit user permission. |
Research & Marketing | Processing for surveys, analytics, and service development. |
Name and contact information
Address and postcode
Email address and telephone number
Employment and financial information
Tenancy and property transaction details
Identity verification documents
Bank details where required
Website usage and analytics data
Correspondence records
Special category data where necessary
To provide estate agency and property management services
To verify identity and prevent fraud
To communicate with customers and applicants
To improve products and services
To comply with legal and regulatory obligations
To send marketing communications where consent exists
To conduct market research and surveys
Your information may be shared with third-party providers where necessary to provide services or comply with legal obligations.
Credit reference agencies
Contractors and maintenance providers
Solicitors and financial advisers
Utility companies
Government and regulatory authorities
Website and analytics providers
Personal data is retained only as long as necessary for legal, contractual, and regulatory purposes.
Tenancy and transaction records may be retained for up to 7 years after the tenancy or sale ends.
We use suitable physical, electronic, and managerial procedures to safeguard the information we collect.
Information may be stored in encrypted systems including Microsoft data centres located within the EU.
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
If you have questions about this privacy policy or your personal data, contact:
Kimberley’s Independent Estate Agents
29/29a Killigrew Street
Falmouth, Cornwall TR11 2PN
Email: [email protected]