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About Kimberley's Falmouth

About Us


KIMBERLEY'S is a totally independent company owned by local resident and Sole Principal, Steve Kimberley MNAEA, MARLA. Unlike many of our competitors, our priority is selling your property with less emphasis placed on mortgages and insurance products.


For your peace of mind we are the first licensed member of the National Association of Estate Agents (NAEA) in the area being the leading professional body for estate agency. The NAEA was established with the goal of upholding good practice and high professional standards in UK estate agency and its 10,000 members practice across all aspects of property both in the UK and overseas, including residential and commercial sales, letting, property management, business transfer, auctioneering and land. As Member Agents of the Ombudsman of Estate Agents we must also follow the Letting Code of Practice. This sets out the framework within which Member Agents must operate and the standards of service they must provide for both tenants and landlords. We are also licensed members of the Association of Residential Lettings Agents (ARLA) and regularly attend the local meetings keeping abreast with the ever changing letting guidelines.


KIMBERLEY'S was established in 1997 by Steve Kimberley MNAEA, MARLA and is now a highly respected professional firm in the South West.

Meet Our Team


Steve Kimberley MNAEA, MARLA
Email: steve@kimberleys.co.uk
Mobile: 07799 030 357

Steve Kimberley started in the profession in 1979 and has gained considerable and valuable experience in corporate and independent residential estate agency practices where he achieved the position of Associate Partner. His background in estate agency started in Surrey and South London and he has now been resident in this area since 1982 where he has gained unrivalled local knowledge and insight into the community. He is a licensed member of the National Association of Estate Agents (MNAEA) and has been chairman for the local branch of this; he is also a licensed member of the Association of Residential Letting Agents (MARLA). Steve is an avid football fan and has strong connections and sponsors many local sports in the area. Having lived locally in Penryn, Mabe and Helston for many years he is now residing in Falmouth. He has been chairman of a local football club, President of the Cober Valley and Helston/Lizard Rotary Clubs and past President for the Stithians Agricultural Association 2014.


Gill Haywood – Business Manager
Email: gill@kimberleys.co.uk

Gill has been working alongside Steve since Kimberley’s foundation in 1997. Gill is the company accounts and business manager responsible for the organisation of the office. Behind every good business man they say there is a woman and in Steve’s case this is Gill. Gill regularly attends the local area meetings for the National Association of Estate Agents (NAEA). Gill is married to Robin and has grown up children with their own families for which she is a very caring Grandma.

Cathryn (Mandy) Pryor (MARLAinv) – Admin, IT and Lettings Manager
Email: lettings@kimberleys.co.uk
Direct Line: 01326 319159

Mandy has been living in Falmouth since 1983 with her husband Colin, she attended Truro Grammar School and she has two grown up sons who also reside locally. She has been with Kimberley’s since the business started in 1997 working alongside Gill and Steve and she is responsible for setting up and managing the Administration, IT and Lettings side of the business. In 2008 she set up and opened Kimberley’s Lettings and this is now a very successful branch of the Kimberley’s business. Mandy has attended several training courses through the National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA) and is a qualified member of the Association of Professional Inventory Providers (MARLAinv).

Adam Pryor – Assistant Manager
Email: adam@kimberleys.co.uk

Adam was born in Falmouth and attended the local Falmouth School. He has been connected with Kimberley’s since 1998 when he was employed as holiday and Saturday cover at the age of 13! After a short break working elsewhere Adam returned to full time agency work with Kimberley’s in 2005 and after excelling in sales in Truro he moved to Falmouth in 2007 to enhance the team. In Spring 2011 Adam was made Assistant Manager, a long way from his early days at Kimberley’s photocopying and filing! Adam is a keen sportsman creating many connections through a long period of playing for successful local football teams and more recently in rediscovering his love for the game of golf. Husband to Victoria, father to his two sons Redley and Elwood, Adam enjoys spending his leisure time with the family, playing and watching football or relaxing with a round of golf which often includes a trip to the 19th hole!

Residential Sales and Lettings

Abigail Orchard (Abbey) – Senior Negotiator
Email: abbey@kimberleys.co.uk

Abbey has had a connection with Kimberleys for over 18 years, having been employed after a successful work placement from Falmouth School at the age of 15. We are fortunate that Abbey has experience in both sales and lettings and is an extremely hard working and popular member of the Kimberley's family. In more recent years Abbey has reduced her hours and is now a part time member after having her first child in September 2016. Abbey lives locally with her partner Simon and alongside a house renovation their little boy keeps them busy!

Susie Laws – Sales Negotiator
Email: susie@kimberleys.co.uk

Susie grew up in Falmouth and attended Truro High School for Girls. Whilst studying at school Susie worked Saturdays for an Independent Estate Agent in Truro. After completing her first year of A' Levels Susie went on to work full time in estate agency. Wanting to come back to her home town and work for an Independent Estate Agent, Susie joined Kimberley's in September 2018. Outside of work Susie is a Scout Leader for the scout group in Lanner and spends her spare time camping and doing activities throughout Cornwall. When not with Scouts or selling properties, you will find Susie helping her partner with his Coffee Van Business selling Barista Coffee.

Claire Retchford – Sales/Lettings Negotiator (P/Time)
Email: claire@kimberleys.co.uk

Claire, originally from Bristol, relocated to Falmouth recently and joined Kimberley's in 2018. Claire has worked within the property industry for a number of years and has already built up good working relationships with new and existing clients and work colleagues alike. Having a positive and bubbly personality Claire is always happy to help and go that extra mile.

Julie Ford – Lettings Negotiator/support
Email: lettings@kimberleys.co.uk

Julie has been working in the property industry for many years and is a well loved and valued member of the Lettings team. Having owned her own business in Penryn for many years together with her husband Ian, she has a wide circle of local contacts. Julie has a very patient and calming attitude and with her caring nature she strives to help both landlords and tenants alike, she also makes the most outstanding cream teas with homemade jam and scones!


Julie Symons – Senior Administrator
Email: info@kimberleys.co.uk

Julie is proud to be Cornish she was born in Porkellis and attended Halwin Primary and Helston Comprehensive School and has lived in Falmouth for the past 30 years only recently having moved into a new property in Pool. Having worked with Mandy previously Julie was her first choice to come and assist her within months of Kimberley's opening in 1997. Julie is very competent and accurate and her workload is astounding, not a lot fazes her and she is a very popular member of the Kimberley's team and general public alike.

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